Fort media ltd

Privacy & Cookie Policy

Fort Media Ltd is a company incorporated in England & Wales with company registration number 14567362.
Registered Office Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

This Privacy & Cookie Policy explains how Fort Media Ltd (referred to as “we”, “our”, or “us” in this policy) collects, uses, discloses, and protects your personal information. We take your privacy seriously and are committed to complying with all applicable UK data protection and privacy laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

This policy applies to all individuals who interact with us, including customers, employees of clients or suppliers, website users, and any other third parties who share personal data with us. By using our services or visiting our website, you consent to the collection and use of your information as described below.

1. Information We Collect

We may collect and process the following categories of personal information:

Contact Information: Name, address, email address, telephone number, and similar contact details.
Application or Financial Information: Information submitted during a credit or loan enquiry, such as income, employment, or credit history details (where applicable).
Business Information: Company name, job title, business address, and professional contact details.
Interaction Records: Copies of correspondence, call records, web forms, and any interactions with our support team.
Technical and Usage Data: IP address, browser type, operating system, referral URL, pages visited, and cookie data.
Recruitment Information: CVs, covering letters, references, and right-to-work documentation if applying for employment.
Special Category Data: We do not intentionally collect sensitive personal data unless necessary and lawful (for example, where required to confirm identity or prevent fraud).

2. How We Use Your Information

We will only use your personal data where permitted by law. The legal bases for processing include:

• Consent – where you have provided explicit consent.
• Contractual necessity – where data is needed to fulfil a contract with you.
• Legal obligation – to comply with our legal or regulatory duties.
• Legitimate interests – for our own reasonable business purposes, provided your rights are not overridden.

Specific purposes include:

• To provide our services and manage customer relationships.
• To process and respond to enquiries or credit applications.
• To improve website functionality, products, and services.
• To send relevant marketing communications (only with your consent).
• To detect, prevent, and manage fraud or misuse.
• To comply with legal, audit, or regulatory requirements.

3. Sharing Your Information

We may share your personal information with:

• Service Providers – IT support, website hosting, CRM, or marketing platform providers.
• Business Partners or Lenders – to facilitate credit or finance applications, where relevant and consented to.
• Professional Advisors – accountants, auditors, or legal counsel.
• Regulators or Authorities – such as the Information Commissioner’s Office (ICO), FCA, or law enforcement agencies if required by law.

We ensure all third parties handle your data securely and only for authorised purposes.

4. Cookies Notice

Cookies are small text files placed on your device to help our website operate effectively and provide an improved browsing experience.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for basic site operation (e.g. security, login).
• Performance Cookies: Collect anonymous usage data to improve site performance.
• Functional Cookies: Remember preferences and enhance personalisation.
• Advertising Cookies: Used to deliver targeted ads and measure campaign performance.

You can manage or disable cookies at any time through your browser settings. Please note that blocking certain cookies may affect site functionality.

5. Your Rights

Under UK data protection law, you have the following rights:

• Right to Access – Request a copy of your personal data.
• Right to Rectification – Request corrections to inaccurate or incomplete data.
• Right to Erasure – Request deletion of your data where there is no legal reason to retain it.
• Right to Restrict Processing – Ask us to pause processing your data in certain circumstances.
• Right to Data Portability – Request a structured copy of your data for transfer to another provider.
• Right to Object – Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent – Withdraw consent at any time where processing is based on consent.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise these rights, please contact us using the details below.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary based on the type of data and our statutory obligations.

7. Security of Your Information

We use appropriate technical and organisational measures – including encryption, access controls, and secure servers – to protect your personal data against unauthorised access, alteration, or disclosure. While we strive to protect your information, no internet-based system can be guaranteed 100 % secure.

8. International Transfers

If we transfer your data outside the UK (e.g. to cloud service providers in other countries), we ensure that adequate safeguards are in place to protect your information in accordance with UK GDPR requirements (such as standard contractual clauses or adequacy decisions).

9. Updates to This Policy

We may update this policy periodically to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with the date of revision clearly stated. You are encouraged to review this policy regularly.

10. Contact Us

If you have any questions about this Privacy & Cookie Policy or wish to exercise your rights, please contact us at:

Email: support@fortmedia.co.uk
Mailing Address: Fort Media Ltd, 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

By using our website or services, you acknowledge that you have read and understood this Privacy & Cookie Policy.